Testimonials

TONY MACIVER

Happy client

What were the circumstances that caused you to look for an Accountant?
New companies.

How did Lorraine Borland help you?
Helped me start up many businesses and always keeping us right.

What is your current situation? Have you seen the outcome you were hoping for?
Yes and more.

What could they have done better?
Nothing better, Lorraine Borland is fantastic

VINCENT

Happy client

What were the circumstances that caused you to look for an Accountant?
I had just set up a new business and a limited company. I had been using another accountant when I was working mobile but felt that they were unable to supply the right service and advice I needed being a limited company and employing staff for the first time.

How did Lorraine Borland help you?
From the very outset Lorraine and her team explained everything in a easily understandable but very professional manner. Lorraine set up my payroll and has run it for me from inception, supplying monthly statements and payslips including reminders exactly when my tax and N.I are due to be paid. Lorraine’s firm also take care of my VAT returns on a quarterly basis and turn them around normally within a week from me supplying all relevant paperwork and receipts. I have mentioned Lorraine to friends of mine who are also in business for themselves and they have changed from their existing accountants, sometimes being with them for years, over to Lorraine’s firm. I’m very cautious normally giving recommendations, however they have all been delighted with the service they are receiving.

What is your current situation? Have you seen the outcome you were hoping for?
I have, it has allowed me to concentrate on the day to day running of my business and allowed me the time to grow and evolve without being trapped behind my desk for hours on end.

What could they have done better?
Without sounding cliche, I wouldn’t suggest any changes. This is my first business and to be honest there has never been one single issue that has made me think twice about using Lorraine or having to chase anything up. Lorraine operates her business very efficiently and it shows when you are dealing with her directly or any of her staff, even down to the receptionist answering the telephone…nothing is ever a problem for any of them!

ALISTAIR

Happy client

What were the circumstances that caused you to look for an Accountant?
I needed an accountant to handle all financial aspects of my small business, wages, vat through to my year accounts.

How did Lorraine Borland help you?
Lorraine assessed what services we required and implemented them in a simple cost effective way.

What is your current situation? Have you seen the outcome you were hoping for?
Yes 100%. Lorraine personally ensures all aspects that need covered are covered.

What could they have done better?
There is nothing that I would want to change about the services Lorraine supplies.

LYNNETTE

Happy client

What were the circumstances that caused you to look for an Accountant?
Our previous accountant put his prices up and we were having real difficulty managing cash flow. We couldn’t understand this as the company was producing healthy profits but cash flow was extremely tight.

How did Lorraine Borland help you?
Our previous accountant had us on the wrong VAT scheme (we were not even aware of two schemes). This instantly helped our cash flow. The director was not receiving a salary as such and was therefore over paying on personal tax and other benefits of being an employee. We were incorrectly paying CIS and Lorraine advised us how to correct this.

What is your current situation? Have you seen the outcome you were hoping for?
We received excellent advice which effectively sorted out our cash flow position, this allowed us to grow the company; more than quadrupled the turnover in three years. We would never have been in a position to do this without Lorraine’s advice. We were more than happy with the service received and it completely exceeded our expectations. Lorraine is direct and very easy to deal with – there is no jargon, just straight forward, understandable explanations. Her company provide excellent value for money (she was cheaper than our previous accountant!) and would have no hesitation in recommending her services.

What could they have done better?
At the moment, we are happy with the service and see no areas for improvement at this time.

ELAINE

Happy client

What were the circumstances that caused you to look for an Accountant?
Disappointed with previous accountants.

How did Lorraine Borland help you?
Lorraine is very professional, keeps me aware of what is required of me personally and within our business. She is approachable and explains things clearly.

What is your current situation? Have you seen the outcome you were hoping for?
Yes.

What could they have done better?
I really have no complaints.

DAVID

Happy client

What were the circumstances that caused you to look for an Accountant?
We previously worked with another company but felt that we weren’t getting value for money.

How did Lorraine Borland help you?
Lorraine offers all the services our company requires from bookkeeping, payroll up to in depth analysis of our quarterly management accounts and annual reviews of the business.

What is your current situation? Have you seen the outcome you were hoping for?
Absolutely we couldn’t be happier.